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How rx115 Handles Your Personal Information

Your account data, wallet activity, and payment details — including transactions through bKash, Nagad, and Rocket — are handled under this Privacy Policy.

Account Data ProtectionPayment Privacy: bKash, Nagad, RocketYour Right to Access & DeleteCookie ControlsSecure Data Retention
rx115 How rx115 Handles Your Personal Information
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

We apply security measures at every layer of your account — from the moment you log in to the point your withdrawal clears through Nagad or Rocket. Here is what that looks like in practice across the four areas that matter most to your privacy.

Account Security

Your account is protected by OTP verification on login and on sensitive actions like changing your registered mobile number or requesting a withdrawal.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage non-essential cookies from your browser settings at any time.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable law after closure. You can request deletion of non-mandatory data at any time through support.

Requesting Changes

To update incorrect personal data or request a copy of what we hold, contact support from your registered email or through the account help centre. We aim to respond within a reasonable period.

PRIVACY CONTACT

Reach Us About Your Privacy

If you want to access, correct, or delete your personal data, or if you have a question about how we handle your information, our support team can help. You can reach us through live chat, email, or your account help centre — all three paths connect to the same team handling data requests.

Live Chat Open the chat widget from any page in your account. Our team handles data access and deletion requests directly through this channel.
Email Support Send your privacy request to our support address from your registered email so we can verify your identity before acting on the request.
Account Help Centre Log in and navigate to Help in your account menu. Submit a privacy request form and track its status from the same screen.

Common Questions About Your Privacy at rx115

These are the questions we hear most often about how personal data works on this platform. If your question is not here, reach out through live chat or the account help centre.

We collect your name, contact details, date of birth, and the mobile number linked to your bKash, Nagad, or Rocket wallet. Device and session data is also recorded for security purposes.

Payment data is shared only with the processor handling your transaction — bKash, Nagad, or Rocket — and only to the extent needed to complete it. We do not sell payment data to advertisers or data brokers.

Send a request from your registered email to our support team or submit a form through the account help centre. We will verify your identity and provide the data within a reasonable timeframe.

Yes. You can request deletion of non-mandatory data at any time. Some records must be kept for legal and financial compliance, but we will tell you clearly what can and cannot be removed.

Session cookies are essential for keeping you logged in. Analytics cookies help us improve the platform. You can disable non-essential cookies through your browser settings without affecting your account access.

This policy applies wherever rx115 is accessible under local law. Whether access is permitted in your specific location depends on Bangladesh regulations and eligible regions — check your local rules before proceeding.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.